Grupo WL S.A. de C.V.

Información generál

Ayudamos a empresas a We help companies across all business sectors within Retail, Transportation, Services, and Healthcare to monitor, measure and improve service performance and customer and employee satisfaction, every day. Our Smiley Terminals are placed at each location and our automated reporting service provides analytical response data ready for review online or by email reports.

SMILEY TERMINALS
- Data is collected via HappyOrNot metering devices with 4 smiley buttons
- Smiley Terminals can be customized with company brand and are ready to use out of the box
- 4 Smileys also now available for web sites

EASY & SAFE
- A quick, troubleless, anonymous, and safe way for people to express their satisfaction
- Always located into the Point of Experience

REPORTS
- HappyOrNot service processes data from all metering devices and creates the reports
- Automated reports are sent at wanted intervals with needed data, cloud based 24/7service
- Results can be analyzed throughout each day of operation

INTERACTION REPORTS & SOCIAL SHARING
- Ready print & Share result reports
- easy to post social sharing feature for Facebook, Twitter, and Linkedin